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Most Asked Questions In The zupee app:
Q1: How to log in after installing the zupee app?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This method replaces the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still have trouble receiving the OTP, try clicking on send again and wait for the time to expire. If you're still having issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate account transfer. This will assist with updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once downloaded, you can access the app with the latest features and functionality.
Most Asked Questions Related To Withdraw In The zupee app:
Q1: What is the minimum withdrawal amount in the zupee app?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are limited to the money earned from gaming, and bonuses cannot be withdrawn. This restriction applies to users who want to access their earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app, including saving your Aadhaar card, UPI details, and bank information. This is a requirement for the application process. Completing these details will enable a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours. This delay is an exception to the usual swift processing time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, don't worry - the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.