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Most Asked Questions In The winmatch:
Q1: How to log in after installing the winmatch?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP, click send again and try to wait for the allotted time. If you still have issues, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC details to the customer support team via email for assistance with transferring your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. Once the new version is installed, you should be able to easily log in and start playing. This will ensure you have the most up-to-date version of the app.
Most Asked Questions Related To Withdraw In The winmatch:
Q1: What is the minimum withdrawal amount in the winmatch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amounts offered by other apps. Withdrawals are only available for the money earned from gaming activities, not for bonus amounts. This means users can access a portion of their earnings, but not the bonus rewards they've accumulated.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively fast, taking between 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours for the funds to be processed.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used within the gaming platform and cannot be withdrawn. It can be withdrawn as real currency after earning it by playing games with the bonus amount. This means the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, visit the settings section and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.