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Most Asked Questions In The u win casino:
Q1: How to log in after installing the u win casino?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to access your account. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC details to customer support via email to shift your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The u win casino:
Q1: What is the minimum withdrawal amount in the u win casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means users can only withdraw the actual winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded within this app. This includes storing your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are fast and stable, allowing for a timeframe of 30 minutes to 3 hours for the process. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This may extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus amount can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus can be withdrawn by you. Earnings from bonus gameplay are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the issue persists, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't, you can reach out to their care centre for assistance.