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Most Asked Questions In The u win casino:
Q1: How to log in after installing the u win casino?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to complete the login process. This method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal and wait for it to stabilize. If you don't receive the OTP, click "send OTP" again and wait for the specified time. If the issue persists, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will assist in shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device. Once uninstalled, download the latest version of the app, which should resolve any existing problems. After installing the latest version, you can easily log in and start playing the app.
Most Asked Questions Related To Withdraw In The u win casino:
Q1: What is the minimum withdrawal amount in the u win casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other similar apps. Withdrawals can only be made on earnings from gaming activities, not on bonus amounts. This means users can cash out the money they've earned from gaming, but not the bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and all relevant bank details. This information is required to facilitate your account setup. Please ensure all necessary details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen when processing transactions.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount. The bonus earnings itself remains locked for in-game use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will typically be added to your wallet account within 24 hours. If you encounter any further issues, you can reach out to their care centre for assistance.