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Most Asked Questions In The topx casino:
Q1: How to log in after installing the topx casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still experience issues, try clicking on send OTP and waiting for the time limit to pass. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer. This will facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and start playing. This should update the app to its latest version.
Most Asked Questions Related To Withdraw In The topx casino:
Q1: What is the minimum withdrawal amount in the topx casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other similar apps. However, bonus amounts cannot be withdrawn, only the money earned through gaming. This means you can only withdraw your winnings from participating in games, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, typically taking 30 minutes to 3 hours. However, payment delays can occur, resulting in extended wait times of up to 24 hours. This delay may affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If so, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.