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Most Asked Questions In The stake:
Q1: How to log in after installing the stake?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you'll be logged in without needing a password or email. This convenient login process allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check and ensure a strong internet connection. If an OTP is not received after waiting, you can try again by clicking on send OTP. If you still face issues, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you will need to uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The stake:
Q1: What is the minimum withdrawal amount in the stake?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and bonus funds cannot be withdrawn. This means you can only access the earnings you've accumulated from playing games, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which includes saving your Aadhar card, UPI, and all relevant bank details. This is a necessary step for the process. All required information should be accurately entered and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall processing time beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from playing games using the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings and wait up to 24 hours for the withdrawn amount to be added to your wallet account. If the issue persists, you can seek assistance from their customer care centre.