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Most Asked Questions In The stake customer support:
Q1: How to log in after installing the stake customer support?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate this process, check your internet connection and ensure a strong signal is available. Click on "send OTP" and wait for the verification code to arrive, giving you a set time frame to receive it. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support team via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app's new features and functionality.
Most Asked Questions Related To Withdraw In The stake customer support:
Q1: What is the minimum withdrawal amount in the stake customer support?
The app allows users to withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for earnings from gaming activities, not for bonus amounts collected. This means users can cash out their hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored within this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment processing occasionally experiences delays, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The two funds, bonus and winnings, are separate and have different withdrawal rules.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, navigate to the settings and review your transaction history. If your request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If issues persist, you can reach out to their customer care centre for assistance.