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Most Asked Questions In The rummy go:
Q1: How to log in after installing the rummy go?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This simple method allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection is stable and has a strong signal. If you still don't receive the OTP after sending, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If your number has changed, submit your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any account issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can access the app with ease.
Most Asked Questions Related To Withdraw In The rummy go:
Q1: What is the minimum withdrawal amount in the rummy go?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds are limited to earnings from gaming activities, excluding bonus money. You cannot withdraw bonus rewards as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process payments in as little as 30 minutes to 3 hours. However, delays can sometimes occur, requiring a wait of up to 24 hours for the payment to be processed.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money earned for gaming purposes and cannot withdraw it. Any winnings from games played with the bonus can be withdrawn. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.