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Most Asked Questions In The royally rummy:
Q1: How to log in after installing the royally rummy?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send", you can try again or seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and reinstall it. This should allow you to log in and play the newly updated app without any issues.
Most Asked Questions Related To Withdraw In The royally rummy:
Q1: What is the minimum withdrawal amount in the royally rummy?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Only your earnings from gaming can be withdrawn, not bonus money. This means you can access and use the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card and bank details, as well as linking your UPI.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services process transactions within 30 minutes to 3 hours. However, there may be occasional delays with payments, which can take up to 24 hours to resolve. This delay occurs when there are issues with payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it fails there, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their customer care centre for assistance.