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Most Asked Questions In The royally rummy:
Q1: How to log in after installing the royally rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after a sufficient amount of time, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once installed, you can access the app's updated features and content.
Most Asked Questions Related To Withdraw In The royally rummy:
Q1: What is the minimum withdrawal amount in the royally rummy?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher compared to other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus amounts. Users cannot withdraw bonus funds accumulated within the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that you have fully submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games that use the bonus amount. The bonus funds themselves, however, remain locked for gaming use only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.