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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If the OTP doesn't arrive after a while, try clicking on send OTP again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, submit your updated KYC details to the customer support system via email for assistance with shifting your account. This will help facilitate a smooth transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will enable you to easily log in and access the updated app. Once you've updated, you can start playing without any further problems.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the earnings made from gaming, not for bonus amounts collected. This means users can only access the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step for the application process. Failure to do so may hinder further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay can occur when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming environment and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can seek assistance from the company's care centre.