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Most Asked Questions In The osom casino:
Q1: How to log in after installing the osom casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, submit your correct KYC (Know Your Customer) details to customer support through email to facilitate account transfer. This will help resolve the login issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and you'll be able to log in and play with ease. This should allow you to access the updated app without any problems.
Most Asked Questions Related To Withdraw In The osom casino:
Q1: What is the minimum withdrawal amount in the osom casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amount collected. This means you can cash out your gaming winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit all your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI information, and bank details. This information is necessary for the app's functionality. Ensure all necessary details are accurately filled and saved to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in as little as 30 minutes to 3 hours, but sometimes payment processing may experience delays. In these cases, users may need to wait up to 24 hours for payment to be processed. This delay can impact the overall completion time of transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus amount can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is being processed correctly. If you encounter any problems, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for further assistance.