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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
After opening the app, enter your registered mobile number to initiate the login process. This will prompt an OTP verification, which will log you in securely. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate this process, first check your internet connection for a strong signal. After verifying your connection, click "send OTP" and wait for the timer to expire. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system. This will assist in transferring your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw the bonus money as part of the withdrawal process.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app, including saving your Aadhaar card, UPI, and bank details. This information is required for verification and to facilitate a seamless experience. Saving these details will help complete the KYC process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing is a potential drawback of using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw the funds earned from playing games using the bonus, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.