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Most Asked Questions In The online casino games:
Q1: How to log in after installing the online casino games?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If an OTP is not received after clicking "send OTP", you may need to wait for a specified time or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, provide your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue and shift your account to the new contact information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have access to the updated app and can log in to play without any problems. After reinstalling the latest version, you can easily log in and start playing.
Most Asked Questions Related To Withdraw In The online casino games:
Q1: What is the minimum withdrawal amount in the online casino games?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, setting up UPI, and storing your bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process completion time of 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours. This delay can extend the overall processing time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus, but not the bonus itself. The bonus funds are separate from winnings and have their own withdrawal conditions.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.