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Most Asked Questions In The online casino games:
Q1: How to log in after installing the online casino games?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass and then reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to customer support through email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app, and you will be able to log in and access the updated features. This should resolve any compatibility problems and allow you to play smoothly.
Most Asked Questions Related To Withdraw In The online casino games:
Q1: What is the minimum withdrawal amount in the online casino games?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are not eligible for withdrawal. Withdrawals are only possible for money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through this app. This includes saving your Aadhaar card information, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, completing the process in 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours to resolve. This delay can add extra waiting time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
Any winnings earned from playing with a bonus can be withdrawn. In contrast, the bonus amount itself cannot be withdrawn by users. Earnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see the status of your withdrawal request. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.