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Most Asked Questions In The online casino:
Q1: How to log in after installing the online casino?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This method eliminates the need for a password or email login. You can easily access the app by following these simple steps.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection to ensure a strong signal is available. Wait for a stable connection and click 'send OTP' again if the initial attempt is unsuccessful. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If it has changed, please send your updated KYC details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once updated, you should be able to access the app smoothly.
Most Asked Questions Related To Withdraw In The online casino:
Q1: What is the minimum withdrawal amount in the online casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, and bonus earnings are not eligible for withdrawal. The app allows users to withdraw their hard-earned gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app. This includes saving your Aadhaar card, UPI information, and other bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This delay may add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
Earnings from the bonus can only be used within the gaming environment and cannot be withdrawn by anyone else. You can withdraw the money won while playing with the bonus amount. The bonus earnings are separate from regular winnings.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your withdrawal is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.