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Most Asked Questions In The mega casino world:
Q1: How to log in after installing the mega casino world?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
Check your internet connection to ensure a strong signal is available. If you still encounter issues, click "send OTP" and wait for the time limit to see if the OTP arrives. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play the app without any problems.
Most Asked Questions Related To Withdraw In The mega casino world:
Q1: What is the minimum withdrawal amount in the mega casino world?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher compared to other apps. Withdrawals are limited to the earnings from gaming activities, excluding bonus amounts. This means users can only withdraw the money they've earned through gaming, not bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or up to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn by you. This means the bonus itself is non-withdrawable, but game winnings are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.