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Most Asked Questions In The mcw casino:
Q1: How to log in after installing the mcw casino?
To log in, open the app and enter your registered mobile number. Verify the OTP received to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still encounter issues, wait for the OTP to be sent after clicking "send," and if it doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your KYC details to customer support via email to facilitate account transfer. This will help update your account with the correct information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app after uninstallation, and you'll be able to log in and play without any problems. This should allow you to access the updated features and functionality of the app.
Most Asked Questions Related To Withdraw In The mcw casino:
Q1: What is the minimum withdrawal amount in the mcw casino?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. However, withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw the bonus money collected, only the money earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payments may require users to wait for up to 24 hours. This variance in processing time is a potential drawback of the app's otherwise efficient services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.