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Most Asked Questions In The lucky star casino:
Q1: How to log in after installing the lucky star casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number. If your number has changed, update your KYC details and submit them to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app and install it. This should allow you to log in and access the updated content without any problems.
Most Asked Questions Related To Withdraw In The lucky star casino:
Q1: What is the minimum withdrawal amount in the lucky star casino?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, not including bonus rewards. This means users can only cash out their genuine earnings from gaming, not bonus collections.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you need to submit all required KYC details in the app, which includes saving your Aadhar card, UPI, and bank details. This information is necessary to proceed with the application. Please ensure all necessary details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the generally efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the funds still don't appear, you can contact their care centre for assistance.