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Most Asked Questions In The lucky block casino:
Q1: How to log in after installing the lucky block casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send," wait for the allotted time or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active mobile number. If your registered number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To access the app, you'll need to uninstall it and then download the latest version from your device. After this update, you should be able to log in and play without any issues. This should resolve any problems and ensure a seamless gaming experience.
Most Asked Questions Related To Withdraw In The lucky block casino:
Q1: What is the minimum withdrawal amount in the lucky block casino?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal threshold compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus amounts not eligible for withdrawal. This means you can only cash out your actual gaming winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete your account setup, please ensure all your Know Your Customer (KYC) details are uploaded and submitted in the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, delays in payments may occur, requiring a waiting period of up to 24 hours. This delay is a temporary inconvenience that can happen in exceptional cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in the gaming activity can only be used for gaming purposes and cannot be withdrawn by anyone. You can withdraw the actual winnings earned while playing with the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's not showing, don't worry - funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.