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Most Asked Questions In The khelo 24:
Q1: How to log in after installing the khelo 24?
To log in, open the app and enter your registered mobile number. You will then receive an OTP that you must verify to access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure you have a stable internet connection with a strong signal. If the OTP does not arrive within the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active phone number, and if it has changed, submit your updated KYC details to the customer support via email to facilitate the account transfer. This will help resolve any login issues and ensure a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Most Asked Questions Related To Withdraw In The khelo 24:
Q1: What is the minimum withdrawal amount in the khelo 24?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other available options. Withdrawals are only allowed for gaming earnings, and bonus money cannot be withdrawn. This means users can only access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Ensuring these details are up-to-date is necessary for a successful submission.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This added wait time may impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is being processed. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience further delays, you can contact the care centre for assistance.