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Most Asked Questions In The gugo bet:
Q1: How to log in after installing the gugo bet?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a stable internet connection and a strong signal. If the OTP doesn't arrive within the allotted time, you can use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help us assist you with the necessary changes.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The gugo bet:
Q1: What is the minimum withdrawal amount in the gugo bet?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. However, you cannot withdraw the bonus amount you've collected. You can only withdraw the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception, as the app's usual processing time is relatively quick.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone, including the account holder. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.