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Most Asked Questions In The golds bet:
Q1: How to log in after installing the golds bet?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to securely access the account. This convenient method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can wait for the specified time to pass before reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, which should be available for download. Once installed, you can log in and start playing the updated app.
Most Asked Questions Related To Withdraw In The golds bet:
Q1: What is the minimum withdrawal amount in the golds bet?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This means users can only cash out their actual gaming winnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process, typically taking 30 minutes to 3 hours to complete. However, in some cases, payment processing can be delayed, resulting in a wait time of up to 24 hours. This delay may occur when payments don't go through immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus funds are eligible for withdrawal. The bonus money itself, however, remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.