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Most Asked Questions In The golden casino:
Q1: How to log in after installing the golden casino?
After opening the app, enter your registered mobile number to verify. This will trigger an OTP (one-time password) that you need to enter to log in. Once verified, you won't need a password or email to log in, making the process simpler.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Click "send OTP" and wait for the verification code to be sent, giving it sufficient time to arrive. If you don't receive the OTP, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active registered number. If you've changed numbers, send your updated KYC details through email to the customer support system for assistance with account transfer. This will help facilitate a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should ensure a smooth and uninterrupted gaming experience.
Most Asked Questions Related To Withdraw In The golden casino:
Q1: What is the minimum withdrawal amount in the golden casino?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other similar apps. Withdrawals are limited to the money earned from gaming, and not the bonus amount collected. This means users can only withdraw their actual winnings, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are submitted and saved in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the process can start as quickly as 30 minutes. However, payment processing may occasionally be delayed, in which case users may need to wait up to 24 hours. This delay can extend the overall processing time beyond the initial 3 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus amount is solely for gaming purposes and cannot be withdrawn by anyone else. Any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your transaction, go to the settings and review your withdrawal history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their customer care centre.