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Most Asked Questions In The goa games:
Q1: How to log in after installing the goa games?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email login. This streamlined process allows for easy and convenient login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you receive the OTP, wait; but if it times out, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with your active phone number. If the number has changed, submit your updated KYC details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app seamlessly. This should resolve any compatibility problems and allow you to continue playing.
Most Asked Questions Related To Withdraw In The goa games:
Q1: What is the minimum withdrawal amount in the goa games?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming funds and do not include bonus money. This means users can only withdraw money won through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure you have saved your Aadhaar card, UPI details, and all required bank information within the app. All your KYC (Know Your Customer) details are necessary to proceed. This will help facilitate a smooth registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to take between 30 minutes to 3 hours. However, some delays can occur with payments, potentially requiring a wait of up to 24 hours. This delay can happen when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.