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Most Asked Questions In The casino online betting:
Q1: How to log in after installing the casino online betting?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check if your internet connection is stable and strong. If you still encounter problems, wait a few minutes after clicking "send OTP" and if the OTP doesn't arrive, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've updated the app, you should be able to log in and play without any problems. This will ensure you have the most recent features and bug fixes.
Most Asked Questions Related To Withdraw In The casino online betting:
Q1: What is the minimum withdrawal amount in the casino online betting?
The app allows a minimum withdrawal of Rs. 100, which is a higher amount compared to other apps. Withdrawals are only possible for earned gaming funds, and not for bonus amounts collected. This means users can access their hard-earned money but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within gaming activities and cannot be withdrawn separately. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.