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Our dedicated customer support team is available 24 hours a day to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience. Additionally, our commitment to fair play and transparency is backed by top-tier licensing and advanced encryption technology, protecting your personal and financial information. Join us today, where thrilling gameplay meets unparalleled service, transforming the way you enjoy online gaming.
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Most Asked Questions In The casino hotel kochi:
Q1: How to log in after installing the casino hotel kochi?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Once connected, click "send OTP" and wait for the code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to shift your account. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The casino hotel kochi:
Q1: What is the minimum withdrawal amount in the casino hotel kochi?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned through gaming, not the bonus amounts collected. This means you can only take out the income you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally allow the process to take 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time in some cases.
Q4: Why is the bonus balance not being withdrawn?
Earnings from the bonus can only be used within the gaming environment and cannot be withdrawn by anyone else. You can withdraw the money won while playing with the bonus amount. The bonus earnings are separate from regular winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be deposited into your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.