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Most Asked Questions In The casino games online:
Q1: How to log in after installing the casino games online?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To send the OTP, ensure a strong internet connection is established and wait for a stable signal. If the OTP doesn't arrive after the allotted time, try restarting the process or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to our customer support system via email to facilitate the account transfer. This will help resolve the issue promptly.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download and install the latest version of the app to ensure compatibility. Once updated, you can log in and enjoy playing the app without any problems.
Most Asked Questions Related To Withdraw In The casino games online:
Q1: What is the minimum withdrawal amount in the casino games online?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, with bonus money not being redeemable. This allows you to cash out your winnings, but not your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhar card, UPI, and all relevant bank details. This ensures a seamless and secure onboarding process. A complete and accurate profile will facilitate smooth transactions and access to available services.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking around 30 minutes to 3 hours. However, some users may experience payment delays, potentially requiring a wait of up to 24 hours. This delay is an exception, but it can impact the overall timeline of the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and not withdraw them as cash. The money earned from playing games with the bonus amount is withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter an issue, contact their care centre for assistance.