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Most Asked Questions In The casino games online:
Q1: How to log in after installing the casino games online?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This eliminates the need for a password or email, making login easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," try contacting the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please submit your correct KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the app with ease. This should resolve any compatibility problems and allow you to access the updated features.
Most Asked Questions Related To Withdraw In The casino games online:
Q1: What is the minimum withdrawal amount in the casino games online?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps, and the withdrawal is limited to earnings from gaming activities. You cannot withdraw bonus money. Only the money earned through gaming can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the platform and cannot be withdrawn. The money earned from playing games using the bonus amount is eligible for withdrawal. You can withdraw the winnings, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see why your withdrawal request is failing. If the money is not added to your wallet account within 24 hours, you can contact their care centre for assistance.