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Most Asked Questions In The casino game download:
Q1: How to log in after installing the casino game download?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you will be logged in. This eliminates the need for a password or email login, making the process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. Wait for a proper signal to come before proceeding with sending an OTP. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
First, try to log in with the active phone number. If the number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without complications. Once updated, you should be able to access the app without any issues.
Most Asked Questions Related To Withdraw In The casino game download:
Q1: What is the minimum withdrawal amount in the casino game download?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is higher than other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means users can only withdraw their actual gaming winnings, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete a process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 additional hours. This exception to the usual quick timeframe can be frustrating for those waiting for their payments to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used within the gaming platform and cannot be withdrawn by others. Any winnings made using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it fails there, don't worry, as the money will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for further assistance.