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Most Asked Questions In The casino days:
Q1: How to log in after installing the casino days?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a smooth process. If you don't receive the OTP after a reasonable time, try clicking the "send OTP" button again. If the problem persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app with ease.
Most Asked Questions Related To Withdraw In The casino days:
Q1: What is the minimum withdrawal amount in the casino days?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus funds. This means users can cash out their actual gaming winnings, but not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes uploading your Aadhar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but some transactions may take longer. However, occasional payment delays can extend this timeframe to up to 24 hours. This delay can occur when funds are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you can see if your withdrawal request is processing. If it's failing, don't worry, as the money will typically be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.