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Most Asked Questions In The casino bonus:
Q1: How to log in after installing the casino bonus?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive an OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to easily log in and start playing. This should update the app to its latest version and resolve any compatibility problems.
Most Asked Questions Related To Withdraw In The casino bonus:
Q1: What is the minimum withdrawal amount in the casino bonus?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. You can access your earned gaming money for withdrawal purposes.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to complete within 30 minutes to 3 hours. However, payment processing can sometimes experience delays, which may extend the wait time. In such cases, users may need to wait up to 24 hours for the payment to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for in-game purposes and cannot be withdrawn. It can be withdrawn after earning money by playing games with the initial bonus amount. In other words, the bonus itself is not withdrawable, but winnings made from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the money should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.