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ग्राहक संतुष्टि हमारी सर्वोच्च प्राथमिकता है; हमारी समर्पित सहायता टीम किसी भी प्रश्न या समस्या में आपकी सहायता करने के लिए 24/7 उपलब्ध है। आज ही जुड़ें और रोमांच, पुरस्कार और अनंत संभावनाओं से भरी एक अद्वितीय गेमिंग यात्रा पर चलें!
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Most Asked Questions In The casino app:
Q1: How to log in after installing the casino app?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which you can easily complete to access your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," try again and if the issue persists, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to our customer support team to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Download the latest version of the app and reinstall it, allowing you to log in and access the updated features. This should resolve the issue and enable you to play the app without any problems.
Most Asked Questions Related To Withdraw In The casino app:
Q1: What is the minimum withdrawal amount in the casino app?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are only possible for the money earned through gaming, not for bonus amounts. This means users can cash out their earned winnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit all your Know Your Customer (KYC) details within the app, which should include saving your Aadhar card, UPI (Unified Payments Interface) information, and bank details. This is a requirement to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours, depending on the complexity of the task. However, users may experience occasional payment delays, which can extend the waiting period to up to 24 hours. This slight delay can be frustrating, but the overall efficiency of the app remains a significant benefit.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn. The bonus winnings and the bonus itself are separate and have different withdrawal rules.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.