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Most Asked Questions In The bitexchange casino:
Q1: How to log in after installing the bitexchange casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate you. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for the OTP to be sent after clicking the "send OTP" button, allowing sufficient time for it to arrive. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to the customer support via email to assist with shifting your account. This will help facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should resolve any compatibility problems and allow for a smooth gaming experience.
Most Asked Questions Related To Withdraw In The bitexchange casino:
Q1: What is the minimum withdrawal amount in the bitexchange casino?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts. This means users can access their earnings from gaming activities, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. By doing so, you'll be able to successfully finalize your registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, however, the overall time can range from 30 minutes to 3 hours. In some cases, payment processing may be delayed, requiring a wait time of up to 24 hours. This delay can extend the overall process beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.