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Most Asked Questions In The bitexchange casino:
Q1: How to log in after installing the bitexchange casino?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, try clicking on "send OTP" again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To proceed, try logging in with your active phone number. If your phone number has changed, submit your updated KYC details via email to the customer support system to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should provide a smooth and seamless gaming experience.
Most Asked Questions Related To Withdraw In The bitexchange casino:
Q1: What is the minimum withdrawal amount in the bitexchange casino?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount in other apps. Withdrawals can only be made with earnings from gaming, and bonus money cannot be withdrawn. This allows users to access their earned funds with a relatively higher minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This requires saving your Aadhar card information, UPI details, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.