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Most Asked Questions In The betway casino:
Q1: How to log in after installing the betway casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. Wait for a signal, then click "send OTP" and wait again. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to customer support via email to assist with the account transfer. This will help shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you should be able to access the app smoothly.
Most Asked Questions Related To Withdraw In The betway casino:
Q1: What is the minimum withdrawal amount in the betway casino?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than some other available options. Withdrawals are only possible from the money earned from gaming activities, not from bonus amounts. This differs from other apps where withdrawals may include bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, occasional delays in payments may cause a wait time of up to 24 hours. This delay is a separate issue from the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money won from games played using the bonus amount. This means the bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds should be added to your wallet account within 24 hours. However, if the issue persists, you can reach out to their care centre for further assistance.