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Most Asked Questions In The betway casino:
Q1: How to log in after installing the betway casino?
To log in, open the app and enter your registered mobile number to receive an OTP for verification. After verifying the OTP, you'll be logged in, eliminating the need for a password or email login. This makes the login process quick and easy.
Q2: What should I do if I am not getting OTP?
To complete this task, first check your internet connection for a strong signal. If you still don't receive the OTP after clicking "send" within the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details through email to the customer support system, which will facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure that you have the most up-to-date features and can log in to play without any problems. Once installed, you'll be able to access the app with ease.
Most Asked Questions Related To Withdraw In The betway casino:
Q1: What is the minimum withdrawal amount in the betway casino?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. You can only withdraw the money you've earned from gaming, with bonuses excluded from withdrawal. This means you can't withdraw bonus amounts, only the cash you've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process that typically takes between 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait for up to 24 hours. This delay can be an inconvenience, but it does not affect the overall efficiency of the app's core services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from using the bonus can be withdrawn. The bonus money itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.