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Most Asked Questions In The betstarexch:
Q1: How to log in after installing the betstarexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method eliminates the need for a password or email, making it a convenient and easy way to access the account.
Q2: What should I do if I am not getting OTP?
To verify, first ensure your internet connection is stable and strong. Wait for a valid OTP to be sent after clicking on "send OTP" and give it time to arrive. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to customer support via email to transfer your account. This will facilitate a smooth account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This will ensure you have the most recent features and bug fixes.
Most Asked Questions Related To Withdraw In The betstarexch:
Q1: What is the minimum withdrawal amount in the betstarexch?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher amount compared to other similar apps. Withdrawals are restricted to earnings from gaming activities, and bonus rewards cannot be withdrawn. This means users can only access funds they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card information, UPI details, and all relevant bank account data.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within a timeframe of 30 minutes to 3 hours. However, some users may experience payment delays, requiring a wait of up to 24 hours. This delay can vary depending on the complexity of the transaction and the underlying systems.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned by playing games with the bonus, but not the bonus itself. The bonus funds are separate from winnings and have their own withdrawal conditions.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.