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Most Asked Questions In The betstarexch casino:
Q1: How to log in after installing the betstarexch casino?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method makes it easy to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're unable to receive the OTP after clicking "send," wait for the designated time to elapse. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should resolve the issue and allow you to access the app's latest features.
Most Asked Questions Related To Withdraw In The betstarexch casino:
Q1: What is the minimum withdrawal amount in the betstarexch casino?
In this app, users can withdraw a minimum of Rs. 100, which is higher compared to other available apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonuses collected during gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the amount won using the bonus, but the bonus itself remains non-withdrawable. Any winnings earned from playing with the bonus can be withdrawn as per the usual withdrawal process.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre for further help.