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Most Asked Questions In The betstarexch casino:
Q1: How to log in after installing the betstarexch casino?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you will be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for the OTP to be sent. If the OTP doesn't arrive within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to enable account transfer. This will help facilitate a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. Once installed, you can easily log in and start playing the updated app. This should resolve any compatibility problems and ensure a smooth gaming experience.
Most Asked Questions Related To Withdraw In The betstarexch casino:
Q1: What is the minimum withdrawal amount in the betstarexch casino?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, not for bonus funds. This means you can't withdraw bonus money collected, only the money you've earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, setting up UPI, and adding your bank details. Completing these steps is necessary for the onboarding process to be fully successful.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, delays in payment processing may occur, potentially requiring a wait of up to 24 hours. This delay can be a drawback to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus winnings can only be used within your gaming account and cannot be withdrawn by anyone else. You can withdraw the funds earned separately, but the bonus itself remains non-withdrawable. The bonus is exclusive to gaming purposes.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from the care centre.