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Most Asked Questions In The betstarexch:
Q1: How to log in after installing the betstarexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received code to securely access the account. This login method eliminates the need for passwords or email login credentials.
Q2: What should I do if I am not getting OTP?
To verify, first, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time and then contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your current active number. If the number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play without any problems. This should allow you to access the updated app smoothly.
Most Asked Questions Related To Withdraw In The betstarexch:
Q1: What is the minimum withdrawal amount in the betstarexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are restricted to funds earned from gaming activities, not including bonuses. Users cannot withdraw bonus amounts, which can only be used within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, depending on the task. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can happen despite the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.