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Most Asked Questions In The bet star:
Q1: How to log in after installing the bet star?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong and stable signal. If you don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your correct KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once installed, you can easily access and enjoy the app.
Most Asked Questions Related To Withdraw In The bet star:
Q1: What is the minimum withdrawal amount in the bet star?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount collected. This means you can withdraw the money you've earned, but any bonus rewards are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours. This is a temporary inconvenience in an otherwise efficient system.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by others. You can withdraw any winnings earned from playing games with the bonus amount. This means the bonus itself is non-withdrawable, but its associated winnings can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still have issues, you can contact their care centre for assistance.