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Most Asked Questions In The bdg customer care number:
Q1: How to log in after installing the bdg customer care number?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. If you still can't receive the OTP, click "send OTP" again and wait, or if the issue persists, contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems.
Most Asked Questions Related To Withdraw In The bdg customer care number:
Q1: What is the minimum withdrawal amount in the bdg customer care number?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. This means users can withdraw their winnings from gaming sessions, but not the bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details. Completing these steps is mandatory for further use of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes around 30 minutes to 3 hours due to its fast and stable services. However, payment delays can occur, requiring a wait of up to 24 hours. This may extend the overall processing time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within our gaming platform and cannot be withdrawn by others. Any winnings earned from playing games with the bonus can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their customer care centre for assistance.