1ace

Product Name

Price: ₹11.68

We take customer service seriously, with a dedicated team available 24/7 to help you with any questions or issues. Plus, our platform is fortified with top-notch security measures, ensuring a safe and fair gaming environment. Join today to experience the thrill of online gaming like never before!

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, which will allow you to log in without a password or email. This convenient method simplifies the login process for easy access.

Q2: What should I do if I am not getting OTP?

To proceed, first ensure your internet connection is stable and strong. Wait for the OTP to be sent once you click the "send OTP" button, and if it doesn't arrive after the allotted time, you can reach out to the app's support system via live chat.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active number. If the number has been changed, send your KYC details to the customer support system via email to facilitate the account transfer. This will help resolve the issue and shift your account promptly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once installed, you can start playing the newly updated app.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. However, withdrawals are only allowed for earnings from gaming activities, not bonus amounts. This means users can only withdraw money they've earned from playing games, not as a bonus reward.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are up-to-date and saved within the app. This includes linking your Aadhar card, adding a UPI account, and saving your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services streamline the process, typically completing it within 30 minutes to 3 hours. However, payment processing occasionally experiences delays, requiring users to wait for up to 24 hours. This wait time can extend beyond the usual completion time of the app's services.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings to play games, not to withdraw the bonus itself. Any winnings earned while using the bonus can be withdrawn. The bonus funds are non-withdrawable, but winning amounts are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.