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Most Asked Questions In The 12bet:
Q1: How to log in after installing the 12bet?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number, which will securely log you in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal to ensure a seamless process. Once connected, try sending the OTP again, and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play with ease. This should fix any problems and provide you with a smooth gaming experience.
Most Asked Questions Related To Withdraw In The 12bet:
Q1: What is the minimum withdrawal amount in the 12bet?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other available options. Withdrawals are only allowed for gaming earnings, and bonus money cannot be withdrawn. This means users can only access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank details. A fully filled-out KYC profile is required to move forward with the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays may occur, requiring an additional wait time of up to 24 hours. This delay can add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, remain exclusive to the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.