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Most Asked Questions In The 11winner:
Q1: How to log in after installing the 11winner?
To log in, open the app and enter your registered mobile number. A one-time password (OTP) will be sent to you, which you must verify to access your account. This eliminates the need for a password or email to log in.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a stable internet connection with a strong signal. Wait for the OTP to be sent after clicking "send OTP", and if it doesn't arrive within the expected time, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If you've changed numbers, submit your updated KYC (Know Your Customer) details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The 11winner:
Q1: What is the minimum withdrawal amount in the 11winner?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and the bonus amount cannot be withdrawn. This means users can only access their earnings from gaming, not the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, linking your UPI, and providing all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, there may be instances where payments are delayed, potentially causing a wait of up to 24 hours. This delay is an exception rather than the norm.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be transferred to your wallet account within 24 hours. If the funds still aren't added, you can contact their care centre for assistance.